Comments on: VistaPrint and Bad Customer Service http://richardgiles.com/2008/04/19/vistaprint-and-bad-customer-service/ Internet anthropologist, author, photographer Wed, 09 May 2012 09:19:10 +0000 hourly 1 http://wordpress.com/ By: Benjamin http://richardgiles.com/2008/04/19/vistaprint-and-bad-customer-service/#comment-5350 Fri, 23 Oct 2009 12:38:07 +0000 http://richardgiles.wordpress.com/?p=806#comment-5350 The worst service I have ever got.
No phone calls, no help, Nothing

Take a long shit….. place it in a express post bag and send it to these people.

]]> By: James Martinez http://richardgiles.com/2008/04/19/vistaprint-and-bad-customer-service/#comment-5258 Mon, 30 Mar 2009 18:41:30 +0000 http://richardgiles.wordpress.com/?p=806#comment-5258 Beware of Vista Print services!!!

After entering my order for business cards today, I got the order confirmation screen that asked me to answer a 4-5 question survey. I filled it out and entered my email address, then it went to another screen that asked me to enter my email address to get free offers. I then realized that everytime I clicked YES on any of the pages that followed activated a free trial offer that would charge my credit card a monthly fee after the trail period.

I called up their customer service right away and asked them to remove any additional charges to my credit card with the exception of the charges for the business card. The operator complied and told me that she has removed the trial membership in the Vista Rewards program.

This is a very misleading practice and an indicates a company that cannot be trusted.

]]> By: Peppery http://richardgiles.com/2008/04/19/vistaprint-and-bad-customer-service/#comment-5038 Sun, 21 Sep 2008 10:40:08 +0000 http://richardgiles.wordpress.com/?p=806#comment-5038 Just a heads up, VistaPrint isn’t Australian based at all. According to Wikipedia they’re the “largest online print shop” and none of the actual printing is done in Australia. If you look at some of their different websites like vistaprint.co.uk, vistaprint.co.nz and vistaprint.com.au, you’ll notice that they simply change the currency between them.

]]> By: Michael http://richardgiles.com/2008/04/19/vistaprint-and-bad-customer-service/#comment-4931 Tue, 06 May 2008 14:29:45 +0000 http://richardgiles.wordpress.com/?p=806#comment-4931 I agree it’s misleading. I figured out they were overseas before I placed my order though and I was pretty happy with the business cards I got and the price.

But after reading the comments on the link from scientaestubique I doubt I will use them again.

]]> By: scientaestubique http://richardgiles.com/2008/04/19/vistaprint-and-bad-customer-service/#comment-4929 Sun, 04 May 2008 10:23:05 +0000 http://richardgiles.wordpress.com/?p=806#comment-4929 Watch your credit card bill very carefully: http://www.consumeraffairs.com/online/vistaprint.html

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